Returns & Exchanges

At Liene, we stand behind the quality of our photo printers and accessories with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your item in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack your Liene device in its original packaging, including all cables, manuals, and accessories that were included in the initial shipment.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the designated carrier location, ensuring you keep a copy of the tracking number for your records.

• 4.
  Inspection and Refund

  Once our technical team inspects the returned unit to confirm it meets our return conditions, your refund will be processed to your original payment method within 5-7 business days.